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Privacy Policy

Nichiha Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of information that can identify customers (hereinafter referred to as "personal information"), such as name, address, telephone number, and email address, and strives to protect personal information based on the following policy.
*Customers are people who are considering adopting our products or who have already adopted them.

1. Use of personal information

Our company will use the personal information provided by customers for the following purposes, and strive to respond to customer requests accurately, quickly, and safely.


  • (1) Use for the purposes notified when our company obtains personal information
  • (2) Use within the scope of normal business, such as when providing our products and services that you have requested (such as when you request the delivery of products or the shipping of catalogs, and deliver them based on the obtained personal information)
  • (3) To introduce our products and services in various PR media such as catalogs. In addition, to collect information such as articles and photos and to post them in various PR media
  • (4) To introduce and propose our products and services (including but not limited to email)
  • (5) To develop and improve our products and services
  • (6) To create statistical data (statistical data without identifying individuals)
  • (7) To improve our products and services (such as conducting questionnaire surveys)

In the case of posting articles as described in 3 above, we will obtain your consent in advance and will not post your information if you do not consent.
In addition, we will not use your information for any other purpose than the purpose we have notified you of, and will not use your information for any other purpose than the purpose we have notified you of.

2. Regarding the provision of personal information to third parties

We will not provide your personal information to third parties without your prior consent, except in the following cases.


  • (1) When necessary to achieve the purposes listed in Article 1 above (such as when a customer requests a catalog and entrusts the delivery to a carrier)
  • (2) When disclosing in a state where the customer cannot be identified (such as when disclosing as statistical data)
  • (3) When an obligation to submit arises due to a request from the law, etc.

3. Measures for safe management of personal information

Our company has established "Personal Information Protection Regulations" and, based on these regulations, we are implementing measures such as the establishment of organizational structures, regular inspections and audits, employee education, prevention of unauthorized access, and understanding of the external environment.
In addition, we will manage personal information appropriately, accurately, and safely, and take appropriate information security measures against unauthorized access and computer viruses to prevent loss, destruction, tampering, and leakage.
Furthermore, we will thoroughly manage personal information so that it is not leaked by taking it outside the company or transmitting it to the outside.

4. Regarding requests for disclosure, correction, etc., and opinions and requests

If a customer requests disclosure, correction, etc. of personal information (hereinafter referred to as "retained personal data"), or has opinions or requests regarding our handling of such information, we will respond to the request, correction, etc. within a reasonable period and scope, after confirming that the person making the request is the customer, unless there is a special reason such as a significant hindrance to the proper execution of business.

5. Contact point

If you have any inquiries as mentioned in 4. above, please contact the following contact point.

[Email] Nichiha International Sales & Business Development Department, kaigai@nichiha.co.jp

6. Customer responsibility

  • (1) Our website may have links to other websites, but you are responsible for checking the linked website for the handling of personal information.
  • (2) The use of our website is at your own risk. We are not responsible for any damages caused by the use of various information obtained using your personal information from our website or other websites that are linked to our website.

We may review and revise the above policy from time to time. All revisions will be announced on this page.

Established on October 1, 2004
Revised on October 28, 2016
Revised on May 11, 2022
Revised on August 8, 2022
Revised on January 13, 2023
Revised on June 13, 2023
Revised on December 19, 2023